Privacy policy

RZI Software GmbH
Ulmenallee 21
16356 Ahrensfelde
Germany
Phone +49 30 8093265-0
Email info(at)rzisoftware.de
 

Data Protection Officer
Company: FKC Consult GmbH
Address: An'n Slagboom 51, 22848 Norderstedt

We consider it our primary duty to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. Therefore, we use the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.

As a private company, we are subject to the provisions of the European General Data Protection Regulation (EU GDPR) and the regulations of the Federal Data Protection Act (BDSG). We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and our external service providers.

The law requires that personal data be processed lawfully, fairly, and transparently for the data subject ("Lawfulness, Fairness, and Transparency"). To ensure this, we inform you of the legal definitions of the terms used in this privacy policy:

1. Personal Data
   “Personal Data” refers to any information relating to an identified or identifiable natural person (hereinafter “data subject”); a natural person is considered identifiable if they can be identified, directly or indirectly, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2. Processing
   “Processing” refers to any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

3. Restriction of Processing
   “Restriction of Processing” refers to the marking of stored personal data with the aim of limiting its future processing.

4. Profiling
   “Profiling” refers to any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, particularly to analyze or predict aspects concerning work performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements of that natural person.

5. Pseudonymization
   “Pseudonymization” refers to the processing of personal data in such a manner that the data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and subject to technical and organizational measures ensuring that the personal data cannot be attributed to an identified or identifiable natural person.

6. Filing System
   “Filing System” refers to any structured collection of personal data accessible according to specific criteria, regardless of whether the collection is centralized, decentralized, or organized according to functional or geographical considerations.

7. Controller
   “Controller” refers to the natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided by Union or Member State law.

8. Processor
   “Processor” refers to a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

9. Recipient
   “Recipient” refers to a natural or legal person, public authority, agency, or another body to which personal data is disclosed, whether or not it is a third party. However, authorities that may receive personal data under Union or Member State law within the framework of a particular inquiry are not regarded as recipients; the processing of such data by these authorities complies with applicable data protection rules according to the purposes of the processing.

10. Third Party
    “Third Party” refers to a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons authorized to process personal data under the direct authority of the controller or processor.

11. Consent
    “Consent” of the data subject refers to any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6 (1) (a–f) of the EU GDPR, legal grounds for processing may include:

a. The data subject has given consent to the processing of their personal data for one or more specific purposes;
b. Processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the data subject's request before entering into a contract;
c. Processing is necessary for compliance with a legal obligation to which the controller is subject;
d. Processing is necessary to protect the vital interests of the data subject or another natural person;
e. Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
f. Processing is necessary for the legitimate interests pursued by the controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, particularly where the data subject is a child.

(1) The following provides information on the collection of personal data when using our website. Personal data includes, for example, your name, address, email addresses, and user behavior.

(2) When you contact us by email or via a contact form, we store the data you provide (your email address, and if applicable, your name and phone number) to answer your questions. We delete the data collected in this context when storage is no longer necessary or restrict processing if there are statutory retention obligations.

Collection of Personal Data When Visiting Our Website

When using our website for informational purposes only, meaning you do not register or provide us with information in any other way, we only collect the personal data your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and ensure its stability and security (the legal basis is Article 6 (1) sentence 1 lit. f of the EU GDPR):

– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred
– Website from which the request originates
– Browser
– Operating system and its interface
– Language and version of the browser software.

Use of Cookies

(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files stored on your hard drive, assigned to the browser you use, and through which certain information flows to the site that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They help make the overall internet service more user-friendly and effective.

(2) This website uses the following types of cookies, the scope and function of which are explained below:

– Transient Cookies (see a.)
– Persistent Cookies (see b.)

a. Transient Cookies are automatically deleted when you close your browser. These include session cookies, which store a session ID that allows various requests from your browser to be assigned to the same session. This enables your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

b. Persistent Cookies are automatically deleted after a specified period, which can vary depending on the cookie. You can delete cookies at any time in your browser's security settings.

c. You can configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or all cookies. "Third-party cookies" are cookies set by a third party rather than the website you are currently visiting. Please note that disabling cookies may limit the functionality of this website.

d. We use cookies in the download area and the support center if you have an account with us to identify you on subsequent visits. Otherwise, you would need to log in again each time you visit the support center.

(1) In addition to using our website for informational purposes, we offer various services you may be interested in. To use these, you generally need to provide additional personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. These providers are carefully selected and commissioned by us, bound by our instructions, and regularly monitored.

(3) We may also share your personal data with third parties when offering participation in promotions, competitions, contract conclusions, or similar services jointly with partners. You will receive more information when providing your personal data or below in the description of the offer.

(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you of the implications in the description of the offer.

Trainings and Events
The personal data you provide when registering for our trainings or events is processed by us for our purposes in accordance with Article 6 (1) sentence 1 lit. a of the EU GDPR. We do not share, sell, or rent this data, even partially, to third parties.

Support Center
Personal data provided when making a support request in the "Support Center" is processed to fulfill the respective support/service/maintenance contract. We need this data to assign queries to customers. Data processing for support requests occurs on the basis of our legitimate interest in fulfilling the respective contracts (Article 6 (1) lit. f of the EU GDPR).

Lottery/Surveys
The personal data you provide when participating in competitions or surveys is processed by us in accordance with Article 6 (1) sentence 1 lit. a of the EU GDPR. We do not share, sell, or rent this data to third parties.

Contact/Orders
The personal data you provide when contacting us or placing an order is processed by us for our purposes in accordance with Article 6 (1) sentence 1 lit. a of the EU GDPR. We do not share, sell, or rent this data to third parties.

Job Applications
Personal data provided in job applications via the contact form or email is processed by us in accordance with Article 6 (1) sentence 1 lit. a of the EU GDPR. We do not share this data with third parties. We delete the data as required by law (Article 17 EU GDPR), unless we have an alternative agreement with you.

IB&T Cloud
We track your downloads when using the IB&T Cloud. Personal data collected is processed by us for our purposes in accordance with Article 6 (1) sentence 1 lit. a of the EU GDPR. We do not share, sell, or rent this data to third parties.

Our services are generally intended for adults. Persons under 18 should not provide us with personal data without the consent of a parent or guardian.

(1) Withdrawal of Consent

If the processing of personal data is based on granted consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise your right of withdrawal, you can contact us at any time.

(2) Right to Confirmation

You have the right to obtain confirmation from the data controller as to whether we process personal data concerning you. You can request confirmation at any time using the contact details mentioned above.

(3) Right of Access

If personal data is processed, you may request information about this personal data and the following details at any time:

a. The purposes of the processing;
b. The categories of personal data being processed;
c. The recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly if recipients are in third countries or international organizations;
d. If possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine that duration;
e. The existence of a right to rectify or delete personal data concerning you, or to restrict processing by the data controller, or to object to such processing;
f. The existence of a right to lodge a complaint with a supervisory authority;
g. If the personal data was not collected from the data subject, all available information about the data’s source;
h. The existence of automated decision-making, including profiling pursuant to Article 22 paragraphs 1 and 4 of the GDPR, and – at least in these cases – meaningful information about the logic involved and the significance and intended consequences of such processing for the data subject.

If personal data is transferred to a third country or an international organization, you have the right to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer. We will provide a copy of the personal data undergoing processing. For any additional copies you request, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information will be provided in a commonly used electronic format unless you indicate otherwise. The right to receive a copy pursuant to paragraph 3 must not adversely affect the rights and freedoms of others.

(4) Right to Rectification

You have the right to demand the immediate correction of inaccurate personal data concerning you. Considering the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of a supplementary statement.

(5) Right to Erasure (“Right to be Forgotten”)

You have the right to request that the data controller erase personal data concerning you without undue delay, and we are obliged to erase this personal data immediately if one of the following reasons applies:

a. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
b. The data subject withdraws consent on which the processing is based pursuant to Article 6 paragraph 1(a) or Article 9 paragraph 2(a) of the GDPR, and there is no other legal basis for the processing.
c. The data subject objects to the processing pursuant to Article 21 paragraph 1 of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 paragraph 2 of the GDPR.
d. The personal data has been processed unlawfully.
e. The personal data must be deleted to comply with a legal obligation under Union or Member State law to which the data controller is subject.
f. The personal data was collected in relation to the offer of information society services pursuant to Article 8 paragraph 1 of the GDPR.

If the data controller has made the personal data public and is obliged to delete it pursuant to paragraph 1, the controller shall take reasonable steps, including technical measures, considering available technology and the cost of implementation, to inform data processors who are processing the personal data that a data subject has requested the deletion of all links to this personal data, or of copies or replications of this personal data.

The right to erasure (“right to be forgotten”) does not apply where processing is necessary:

– For exercising the right of freedom of expression and information;
– To fulfill a legal obligation that requires processing under Union or Member State law to which the data controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
– For reasons of public interest in the area of public health in accordance with Article 9 paragraph 2(h) and (i) and Article 9 paragraph 3 of the GDPR;
– For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89 paragraph 1 of the GDPR, to the extent that the right referred to in paragraph 1 is likely to render the achievement of the objectives of such processing impossible or seriously impair it; or
– For the establishment, exercise, or defense of legal claims.

(6) Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data if one of the following conditions applies:

a. The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
b. The processing is unlawful, and the data subject opposes the deletion of the personal data and instead requests the restriction of its use;
c. The controller no longer needs the personal data for processing purposes, but the data subject requires it for the establishment, exercise, or defense of legal claims; or
d. The data subject has objected to processing pursuant to Article 21 paragraph 1 of the GDPR, pending verification of whether the controller's legitimate grounds override those of the data subject.

If processing is restricted under the above conditions, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise, or defense of legal claims, or for protecting the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State.

To exercise the right to restrict processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to Data Portability

You have the right to receive the personal data concerning you, which you provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, where:

a. The processing is based on consent pursuant to Article 6 paragraph 1(a) or Article 9 paragraph 2(a), or on a contract pursuant to Article 6 paragraph 1(b) of the GDPR; and
b. The processing is carried out by automated means.

In exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another where technically feasible. Exercising the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing necessary for performing a task in the public interest or in the exercise of official authority vested in the controller.

(8) Right to Object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is carried out based on Article 6 Paragraph 1 Letters e or f of the EU GDPR; this also applies to profiling based on these provisions. The controller will no longer process the personal data unless they can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights, and freedoms of the data subject, or the processing serves to assert, exercise, or defend legal claims.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, you can exercise your right to object using automated procedures that employ technical specifications, notwithstanding Directive 2002/58/EC.

You have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 Paragraph 1, unless the processing is necessary for performing a task in the public interest.

You can exercise your right to object at any time by contacting the relevant controller.

(9) Automated Individual Decision-Making, Including Profiling

You have the right not to be subject to a decision based solely on automated processing — including profiling — that has legal effects on you or significantly affects you in a similar way. This does not apply if the decision:

a. is necessary for entering into or fulfilling a contract between the data subject and the controller,

b. is permitted by Union or Member State law to which the controller is subject, and these laws contain adequate measures to safeguard the rights and freedoms and legitimate interests of the data subject, or

c. is made with the explicit consent of the data subject.

The controller will take appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject, which includes at least the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision.

The data subject can exercise this right at any time by contacting the relevant controller.

(10) Right to Lodge a Complaint with a Supervisory Authority

You also have the right to lodge a complaint with a supervisory authority, without prejudice to any other administrative or judicial remedy, particularly in the Member State of your residence, your place of work, or the location of the alleged infringement, if the data subject believes that the processing of their personal data violates this Regulation.

(11) Right to an Effective Judicial Remedy

You have the right to an effective judicial remedy if you believe that your rights under this Regulation have been violated due to the processing of your personal data that does not comply with this Regulation, without prejudice to any available administrative or out-of-court remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 EU GDPR.

(1) This website uses the web analytics service Matomo to analyze and regularly improve the use of our website. Through the statistics obtained, we can improve our services and make them more interesting for you as a user. The legal basis for using Matomo is Article 6 Paragraph 1 Sentence 1 Letter f of the EU GDPR.

(2) Cookies are stored on your computer for this evaluation. The controller stores the information collected in this way exclusively on their server in Germany. You can stop this evaluation by deleting existing cookies and preventing the storage of cookies. If you prevent cookies from being stored, please note that you may not be able to fully use this website.

(3) This website uses Matomo with the “AnonymizeIP” extension. As a result, IP addresses are processed in a shortened form, making it impossible to directly link them to a person. The IP address transmitted by your browser via Matomo will not be merged with other data collected by us.

(4) Matomo is an open-source project. Information on data protection from the third-party provider is available at matomo.org/privacy-policy.

This website integrates videos from YouTube. The operator of the site is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our pages with a YouTube plugin, a connection to YouTube’s servers is established, and the YouTube server is informed about which of our pages you visited.

YouTube may store cookies on your device or use similar recognition technologies (e.g., device fingerprinting). This allows YouTube to collect information about visitors, which is used for video statistics, user-friendliness, and fraud prevention.

If you are logged into your YouTube account, your browsing behavior will be associated with your profile. You can prevent this by logging out of your YouTube account.

Using YouTube is based on our legitimate interest in an appealing presentation of our online services under Article 6 Paragraph 1 Letter f of the GDPR. If consent is requested, processing is based on Article 6 Paragraph 1 Letter a of the GDPR and §25 Paragraph 1 of the TTDSG, where consent includes storing cookies or accessing user device information. Consent can be revoked at any time.

Further information on handling user data can be found in YouTube's privacy policy: https://policies.google.com/privacy?hl=de. The company is certified under the "EU-US Data Privacy Framework" (DPF). The DPF is an agreement between the European Union and the United States designed to ensure that data processing activities in the United States comply with European data protection standards. Any company certified under the DPF commits to adhering to these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active.

We use external service providers (data processors), e.g., for shipping goods, payment processing, and support services. We enter into separate data processing agreements with these providers to ensure the protection of your personal data.

We collaborate with the following web service provider:
fishfarm netsolutions GmbH, Hamburger Str. 273 B, 38114 Braunschweig, info(at)fishfarm.de

Continuous development of our website and changes in applicable legal standards may require adjustments to our privacy policy. We will inform you about relevant changes here.